Update - We are continuing working on fixes for our reporting functionality.
Some issues with exporting the reports to PDF has already been resolved and released today at 11:30 UTC / 07:30 AM EDT. These fixes are available on the web now, and should be available in the app stores soon. So please, remember to update to the latest version if you are still experiencing issues with exporting reports.
We also have reports on issues related to missing of some graphs while exporting the reports on windows. We are investigating this issue, but until we have a fix ready for this, a work-around is to try on a mac, or through our app on android/ios.
Jun 04, 2026 - 12:58 UTC
Identified - We have identified the root cause of some of the issues and are working on a fix. We are expecting to release the fix later today.
Jun 04, 2026 - 09:50 UTC
Investigating - We are currently investigating and fixing reported issues with the reporting functionality.
Jun 04, 2026 - 01:00 UTC
Hi Rasmus Website
Operational
90 days ago
100.0
% uptime
Today
Hi Rasmus Web App
Operational
90 days ago
100.0
% uptime
Today
Hi Rasmus iOS App
Operational
90 days ago
100.0
% uptime
Today
Hi Rasmus Android App
Operational
90 days ago
100.0
% uptime
Today
Hi Rasmus Core Functionality
Degraded Performance
90 days ago
99.99
% uptime
Today
Authentication
Operational
90 days ago
100.0
% uptime
Today
Sessions
Operational
90 days ago
99.98
% uptime
Today
Session Notes
Operational
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100.0
% uptime
Today
Reports
Degraded Performance
90 days ago
100.0
% uptime
Today
Telehealth
Operational
90 days ago
100.0
% uptime
Today
Scheduling
Operational
90 days ago
100.0
% uptime
Today
Appointments
Operational
90 days ago
100.0
% uptime
Today
Search
Operational
90 days ago
100.0
% uptime
Today
Hi Rasmus Data Regions
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Today
United States (US)
Operational
90 days ago
100.0
% uptime
Today
Canada (CA)
Operational
90 days ago
100.0
% uptime
Today
Australia (AU)
Operational
90 days ago
100.0
% uptime
Today
Europe (EU)
Operational
90 days ago
100.0
% uptime
Today
Hi Rasmus Integrations API
Operational
90 days ago
100.0
% uptime
Today
Hi Rasmus Integrations
Operational
90 days ago
100.0
% uptime
Today
Aloha
Operational
90 days ago
100.0
% uptime
Today
Boost
Operational
90 days ago
100.0
% uptime
Today
Camber (Scheduling & Billing)
Operational
90 days ago
100.0
% uptime
Today
Lumary
Operational
90 days ago
100.0
% uptime
Today
TherapyPMS
Operational
90 days ago
100.0
% uptime
Today
Vireo
Operational
90 days ago
100.0
% uptime
Today
Google Cloud Platform
Operational
Google Cloud Platform Google Cloud Networking
Operational
Google Cloud Platform Google Cloud Datastore
Operational
Google Cloud Platform Google Cloud Storage
Operational
Google Cloud Platform Google App Engine
Operational
Cloudflare
Operational
Cloudflare Workers
Operational
Cloudflare Network
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jun 3, 09:45 UTC
Identified -
At approx 2026-06-02 03:00 UTC we started seeing errors on our Lumary integration. The issue means that some clinics are not getting appointments sync'ed from Lumary to Hi Rasmus, and has problems with sending session notes from Hi Rasmus to Lumary.
Lumary are investigating the cause of this issue.
At approx 2026-06-02 16:00 UTC the issue with sync'ing of appointments was resolved. However some clinics are still having issues sending session notes.
Jun 2, 03:00 UTC