Update - We are continuing working on fixes for our reporting functionality.

Some issues with exporting the reports to PDF has already been resolved and released today at 11:30 UTC / 07:30 AM EDT. These fixes are available on the web now, and should be available in the app stores soon. So please, remember to update to the latest version if you are still experiencing issues with exporting reports.

We also have reports on issues related to missing of some graphs while exporting the reports on windows. We are investigating this issue, but until we have a fix ready for this, a work-around is to try on a mac, or through our app on android/ios.

Jun 04, 2026 - 12:58 UTC
Identified - We have identified the root cause of some of the issues and are working on a fix. We are expecting to release the fix later today.
Jun 04, 2026 - 09:50 UTC
Investigating - We are currently investigating and fixing reported issues with the reporting functionality.
Jun 04, 2026 - 01:00 UTC
Hi Rasmus Website Operational
90 days ago
100.0 % uptime
Today
Hi Rasmus Web App Operational
90 days ago
100.0 % uptime
Today
Hi Rasmus iOS App Operational
90 days ago
100.0 % uptime
Today
Hi Rasmus Android App Operational
90 days ago
100.0 % uptime
Today
Hi Rasmus Core Functionality Degraded Performance
90 days ago
99.99 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Sessions Operational
90 days ago
99.98 % uptime
Today
Session Notes Operational
90 days ago
100.0 % uptime
Today
Reports Degraded Performance
90 days ago
100.0 % uptime
Today
Telehealth Operational
90 days ago
100.0 % uptime
Today
Scheduling Operational
90 days ago
100.0 % uptime
Today
Appointments Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Hi Rasmus Data Regions Operational
90 days ago
100.0 % uptime
Today
United States (US) Operational
90 days ago
100.0 % uptime
Today
Canada (CA) Operational
90 days ago
100.0 % uptime
Today
Australia (AU) Operational
90 days ago
100.0 % uptime
Today
Europe (EU) Operational
90 days ago
100.0 % uptime
Today
Hi Rasmus Integrations API Operational
90 days ago
100.0 % uptime
Today
Hi Rasmus Integrations Operational
90 days ago
100.0 % uptime
Today
Aloha Operational
90 days ago
100.0 % uptime
Today
Boost Operational
90 days ago
100.0 % uptime
Today
Camber (Scheduling & Billing) Operational
90 days ago
100.0 % uptime
Today
Lumary Operational
90 days ago
100.0 % uptime
Today
TherapyPMS Operational
90 days ago
100.0 % uptime
Today
Vireo Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud Datastore Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google App Engine Operational
Cloudflare Operational
Cloudflare Workers Operational
Cloudflare Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 9, 2026

No incidents reported today.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

Unresolved incident: Issues with reports.

Jun 3, 2026
Resolved - This incident has been resolved.
Jun 3, 09:45 UTC
Identified - At approx 2026-06-02 03:00 UTC we started seeing errors on our Lumary integration. The issue means that some clinics are not getting appointments sync'ed from Lumary to Hi Rasmus, and has problems with sending session notes from Hi Rasmus to Lumary.

Lumary are investigating the cause of this issue.

At approx 2026-06-02 16:00 UTC the issue with sync'ing of appointments was resolved. However some clinics are still having issues sending session notes.

Jun 2, 03:00 UTC
Jun 2, 2026
Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.